Last updated: September 2026
Welcome to Alpha Fit. These Terms & Privacy provisions explain the basic conditions for using our website and purchasing products from us. By accessing this website or placing an order, you agree to the terms below.
You may use this website for lawful personal and commercial shopping purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorised access, or use the website in a way that could damage Alpha Fit or other users.
We may update, suspend, or change parts of the website from time to time without prior notice.
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and availability are accurate.
Actual product colours may vary slightly depending on screen settings, photography, manufacturing batches, or other factors. Packaging and minor product details may also be updated from time to time without affecting the product’s intended function.
If we discover a significant error in product information or pricing after an order has been placed, we may contact you before processing the order.
Placing an order through our website constitutes an offer to purchase the selected products.
An order is not considered finally accepted until payment has been successfully processed and the order has been accepted for fulfilment.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, payment problems, pricing errors, inventory issues, shipping restrictions, or misuse of our website.
Prices displayed on our website are shown in the currency indicated at checkout.
Payments are processed securely through third-party payment providers. Available payment methods may vary depending on your country, device, and payment provider.
Any currency conversion charges, foreign transaction fees, or other charges imposed by your bank or payment provider are the responsibility of the customer.
We currently offer free worldwide standard shipping on eligible orders unless otherwise stated during checkout.
Estimated delivery times are provided as guidance only. Delivery may occasionally be affected by customs processing, carrier delays, local delivery conditions, weather, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address when placing an order.
Eligible purchases may be returned within 30 days of delivery, subject to the conditions stated in our Refund & Returns Policy.
Certain opened or used consumable items, including some flavor pods or flavor cores, may not be returnable for hygiene and safety reasons unless they are defective, damaged, or incorrectly supplied.
Please review our separate Refund & Returns Policy for full details.
Unless otherwise stated, the content on this website, including branding, product photography, graphics, text, logos, page design, and other materials, is owned by Alpha Fit or used with appropriate permission.
You may not copy, reproduce, distribute, modify, or commercially use website content without prior permission, except where permitted by applicable law.
Our website may contain links to or integrations with third-party websites and services, including payment providers, shipping providers, analytics services, and social media platforms.
We are not responsible for the content, availability, security, or privacy practices of independent third-party services.
To the maximum extent permitted by applicable law, Alpha Fit will not be responsible for indirect, incidental, or consequential losses resulting from the use of this website or our products.
Nothing in these terms excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection law.
When you place an order, create an account, or contact us, we may collect information such as your name, email address, billing and shipping address, phone number, order information, and other information necessary to provide our services.
We use this information to process orders, arrange delivery, provide customer support, process returns and refunds, prevent fraud, and operate and improve our website.
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, maintain your shopping cart, understand website usage, and improve your shopping experience.
You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
We may share information where necessary with trusted service providers involved in processing payments, fulfilling orders, delivering parcels, hosting our website, providing analytics, or supporting our business operations.
We do not sell your personal information.
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information we hold about you.
Some information may need to be retained where required for legal, accounting, fraud-prevention, or legitimate business purposes.
For more information about how Alpha Fit collects, uses, stores, and protects personal information, please review our full Privacy Policy.
We may update these Terms & Privacy provisions from time to time to reflect changes to our website, products, services, business practices, or legal requirements.
The latest version will be published on this page.
If you have questions regarding these Terms, privacy practices, an order, or our policies, please contact us using the customer service email provided on our website.
